REFUND POLICY

Last Updated: June 17, 2025

Thank you for subscribing to Nivue. Our goal is to provide a valuable and supportive service.
This policy outlines our refund process for all purchases.

14-Day Money-Back Guarantee

We offer a 14-day money-back guarantee for all new users on their initial subscription purchase.

If you are not satisfied with our service for any reason, you can request a full refund within 14 calendar days of your
first payment.
We want you to feel confident in trying Nivue.

How to Request a Refund

To request a refund under our 14-day guarantee, please contact us at nivue.global@gmail.com.
Please include the email address you used to subscribe and the reason for your request so we can improve our service.

We will process your refund request promptly. Once approved,
the refund will be issued to your original payment method via our payment partner, Paddle.

After 14 Days

After the initial 14-day period, all purchases are considered final and non-refundable.

If you choose to cancel your subscription after 14 days, your subscription will remain active until the end of the current
paid billing cycle,
and you will not be charged again. No pro-rata refunds will be issued for unused portions of your subscription term.

Contact Us

If you have any questions about our Refund Policy, please contact us at nivue.global@gmail.com.