Contact Us
You’re never a burden. We’re grateful you reached out.
Whether you’re confused, curious, or just need to talk — Nivue is listening.
This is your safe place to ask anything.ven
if it’s just a question we’d love to hear it.
How do I get my monthly report?
Once you've been with us for a month, we gently gather your emotional moments and deliver them as a personalized PDF to your inbox.
I'm not receiving my routine emails. Why is that?
Please check your spam or promotions folder, and make sure your time zone settings are correct.
Is it possible to cancel my subscription at any time?
You're free to leave anytime. Just know that if you return, your journey will begin again — from the start.
I'd love to join. How can I be invited?
Nivue is a quiet, invite-only service. We don’t advertise. Instead, we try to gently reach those who need warmth the most. We exist for those who carry unspoken emotions — and we strive to find them before they ever ask. The fact that you reached out to us… we believe it means you’re ready. Please leave us a way to contact you here through the help center, or message us on Instagram @nivue.today. We’ll send your invitation with care, very soon. With warmth, Team Nivue
I’d love to invite someone I care about. How can I do that?
We offer one invitation per month — and only one. But if someone you invite decides to join Nivue, we’ll gift you one more invitation. We do this intentionally: not to grow fast, but to grow meaningfully. Our goal is to welcome those who truly need this space — and your thoughtful invitations help us do just that.
What’s the actual difference between the MVP and Premium plans?
That’s okay. We’ll respect your pace. Nivue patiently waits — you can continue anytime.